Privacy Policy

IntroductionSection titled Introduction

Winchester Rubbish Removal is a local rubbish removal and clearance service operating in Winchester and nearby areas. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you contact us, request a quote, or use our website.

Information We CollectSection titled Information%20We%20Collect

We collect the following types of information:

  • Contact and job information: This includes your name, address, email address, telephone number, and the details you share about the waste removal, clearance, or demolition service you need.
  • Usage Data: We use Google Analytics 4 to track site usage and collect information such as your IP address, browser type, browser version, our pages that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

How We Use Your InformationSection titled How%20We%20Use%20Your%20Information

The information we collect is used in the following ways:

  • To Provide Services: To assess your enquiry, prepare quotes, arrange collections, and carry out the services you request.
  • To Improve Our Website: We use the information collected through Google Analytics 4 to understand how our website is used and to make improvements.
  • To Communicate With You: To respond to your enquiry, confirm bookings, and provide service updates or support.
  • To Meet Legal and Record-Keeping Duties: To keep appropriate business records and comply with legal obligations relating to customer enquiries and waste service operations.

Sharing Your InformationSection titled Sharing%20Your%20Information

  • With service providers acting on our behalf: We may share your information with trusted providers that help us operate the website, manage enquiries, or deliver communications, but only where that is necessary for our business to function.
  • Compliance With Laws: We may disclose your information where required to do so by law or in response to valid requests by public authorities.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Data SecuritySection titled Data%20Security

We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no internet-based site can be 100% secure and we cannot guarantee the absolute security of your information.

Your RightsSection titled Your%20Rights

Under UK law, you have rights including:

  • Access: You have the right to request copies of your personal information from us.
  • Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Erasure: You have the right to request that we erase your personal information, under certain conditions.
  • Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
  • Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
  • Data Portability: You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

To exercise these rights, please contact us at the details below.

Data RetentionSection titled Data%20Retention

We keep personal information only for as long as it is reasonably necessary to deal with your enquiry, provide the requested service, keep appropriate business records, and meet legal or regulatory requirements.

Cookies and AnalyticsSection titled Cookies%20and%20Analytics

Our website uses Google Analytics 4 to help us understand how visitors use the site. This information is used to improve performance, content, and user experience. Analytics data is handled in aggregate where possible and is not used to sell your information.

Children's PrivacySection titled Children%27s%20Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy PolicySection titled Changes%20to%20This%20Privacy%20Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact UsSection titled Contact%20Us

If you have any questions about this Privacy Policy, please contact us:

Call 01962 392391Free Quote