Terms and Conditions

These Terms and Conditions apply to the website and services provided by Winchester Rubbish Removal. We operate as a direct local rubbish removal, clearance, and waste collection service for Winchester and nearby areas. By using this website or booking our services, you agree to the terms set out below.

1. Acceptance of TermsSection titled 1.%20Acceptance%20of%20Terms

By using this website, requesting a quote, or booking a service with us, you agree to comply with these Terms and Conditions. If you do not agree, please do not use the website or book our services.

2. Description of ServiceSection titled 2.%20Description%20of%20Service

Winchester Rubbish Removal provides rubbish removal, house clearance, garden clearance, furniture removal, commercial waste removal, and related clearance services. We assess enquiries, provide quotes, agree the scope of work with you, and carry out the service directly.

3. Quotations and BookingsSection titled 3.%20Quotations%20and%20Bookings

3.1 QuotesSection titled 3.1%20Quotes

Quotes are based on the information available at the time, including the waste type, access, volume, labour required, parking, and loading conditions. If the actual job differs materially from what was described when the quote was given, we may need to revise the price before proceeding.

3.2 Booking ConfirmationSection titled 3.2%20Booking%20Confirmation

A booking is only confirmed once a date and scope of work have been agreed. Arrival windows may be affected by traffic, earlier jobs, access issues, weather, or other factors outside our reasonable control, but we will aim to keep you informed of any significant delay.

4. Customer ResponsibilitiesSection titled 4.%20Customer%20Responsibilities

4.1 Accurate InformationSection titled 4.1%20Accurate%20Information

You are responsible for providing accurate and complete information about the waste to be removed, the property location, site access, and any relevant restrictions.

4.2 Access and PermissionsSection titled 4.2%20Access%20and%20Permissions

You must ensure we have safe and lawful access to the property, the waste is available for collection as agreed, and any permissions required for removal have been obtained.

4.3 Prohibited or Restricted WasteSection titled 4.3%20Prohibited%20or%20Restricted%20Waste

You must tell us in advance if the load includes items that need specialist handling or cannot be collected as standard household or commercial waste. We may refuse to remove items that are unsafe, prohibited, or not covered by the agreed booking.

5. User Information and PrivacySection titled 5.%20User%20Information%20and%20Privacy

By using our service, you agree that we may collect the personal details needed to respond to your enquiry, arrange the booking, and deliver the requested service, including your name, contact information, property address, and job details. Your information is handled by Winchester Rubbish Removal in line with our Privacy Policy and is used to administer enquiries, provide services, keep appropriate records, and comply with legal obligations.

6. Charges and PaymentSection titled 6.%20Charges%20and%20Payment

Unless otherwise agreed in writing, charges are due in line with the quote or invoice issued for the work. If additional waste, labour, waiting time, or access complications arise that were not included in the original scope, extra charges may apply.

7. Cancellations and ChangesSection titled 7.%20Cancellations%20and%20Changes

If you need to change or cancel a booking, please give us as much notice as possible. Where work has already been scheduled, loaded, or carried out, we may charge for time, travel, labour, or disposal costs already incurred.

8. Limitation of LiabilitySection titled 8.%20Limitation%20of%20Liability

To the fullest extent permitted by law, Winchester Rubbish Removal is not liable for indirect or consequential losses arising from your use of the website or our services. Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot lawfully be excluded.

9. Website UseSection titled 9.%20Website%20Use

We aim to keep the website accurate and available, but we do not guarantee that it will always be uninterrupted, error-free, or up to date. Website content is provided for general information and may be updated without notice.

10. Amendments to TermsSection titled 10.%20Amendments%20to%20Terms

Winchester Rubbish Removal reserves the right to amend these Terms and Conditions at any time. Updated terms will be published on this page and will apply from the date of publication.

11. Governing LawSection titled 11.%20Governing%20Law

These Terms and Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the law of England and Wales.

12. Contact UsSection titled 12.%20Contact%20Us

If you have any questions regarding these Terms and Conditions, please contact us at:

By using the Winchester Rubbish Removal website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

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